Your best bet would be to PM an Alpha team member, or a Super Moderator.
Those are the guys with red and blue names.
Heres a list of them - http://forum.toribash.com/showgroups.php

Click on one of their names, go to Contact Info, and click Send Private message.

Try keeping your PM as detailed as possible, give them exaclty what they need to know to sort it out.