I paid for 10k Tc, and i didn't my voucher or TC.

2009-07-13 06:17:42 Payment 8702801 To Nabi Studios Pte Ltd 10000 Toricredits Completed AUD -6.60
2009-07-13 05:59:18 Transfer 8702375 From Mobile phone Mobile phone transfer to Onebip (+61404700909) Completed AUD

please help.