I labeled this with a "Rant" icon because it's not really support. It's a rant about alot of "community based support" given.



(Toribash's support team doesnt seem to do this..dont misinterpret)

But, giving out the advice (first off), similar to "Try reinstalling the software", is not offering a solution in most cases. In most cases, following such an advice only leaves the user spending bandwith and time; ending up having the exact problem and in worst case loss of data.

And even if a re-install works for an individual user; the opportunity to discover why the problem arises is lost; leaving developers and users clueless to the cause of it, mistakes made, and works against figuring out a good approach on how to fix it permanently and preventing the problem from reoccurring.

This applies to Toribash, Windows or any other software; reformatting or reinstalling should only be given as a last resort measure for attempting to make any software work. It's the worst suggested workaround possible, for all parties, and more often than not does not solve the issue(s) anyway.

My "2 cents".